Search Results
What are the system requirements of the Wasatch SoftRIP?
The Wasatch RIP requires a Windows operating system. An Apple Mac OS version is not available.
Which RIP applications can I use to print ChromaLuxe?
We support currently two RIP applications that meet the special requirements for sublimation of hard substrate materials like ChromaLuxe and Unisub.
Why does my print look wavy?
Usually, trapped moisture causes wavy prints.
Why do I have duplicate images or text on my panels?
This issue is common, if you sublimate large metal sheets. We call this problem 'ghosting', and it is caused by the expansion of the metal. Follow below guidelines to solve this issue. Smaller panels will almost never show this kind of issues.
Why do I have colored dots on my print?
Colored or black dots can have two possible causes:
Why do I see white dots on my print?
You’ll find white dots on the sublimated side when 'something' blocks the inks from transferring to the surface.
How do I make sure my print covers the entire surface of the product?
Make sure to add a bleed to your printed image. (Adding a bleed ensures that the printed transfer is larger than the panel, so the image completely covers the panel). A bleed will leave about a .25 inch / 5 mm space around the panel on smaller products.
What can I do to prevent chipping on the edges?
When removing the protective film from your panels, make sure you’re not using any hard or sharp tools that could damage the surface or edges and that you’re removing the film without digging into the sublimatable surface.
How would you suggest inspecting my product?
Look at the used transfer paper to identify any issues, instead of just looking at the sublimated surface. Here are some things transfer paper can reveal:
Does my ChromaLuxe metal print need to be framed?
No. ChromaLuxe’s unique coating allows prints to be showcased without the need for glass.
How do I clean my ChromaLuxe and Unisub panels ?
Unlike other photo print media, ChromaLuxe and Unisub products are easy to clean. Carefully read our below recommendations to know how to clean our products.
How long will my ChromaLuxe prints last?
ChromaLuxe is designed for indoor use, in normal habitable conditions. In this situation, they will last a lifetime!